Our artwork guidelines policy is designed to ensure that your artwork meets our printing standards, and that your final product meets or exceeds your expectations.
Please read the following carefully. These guidelines are to avoid any delays or additional costs. These guidelines apply to print ready artwork only.
Branding will only commence once full payment for stock and branding has been received and artwork has been approved.
Dipatumo Link cannot take responsibility for non-delivery of orders if layout approval and payment is not received.
Branding will only commence the day after artwork is approved and full payment has been received.
No design will commence without your approval.
Reminders will be sent out daily if we require either approval or payment from you before commencing with a job. If you have paid for and approved the order and are still receiving these reminders, please contact customer service directly to ensure that we have received all the relevant information.
Branding cancelled after layouts have been generated will be charged for at 50% per layout, per page of total cost
Copyright: It is the responsibility of the customer to ensure that their artwork does not infringe on any copyright laws or regulations. We will not print any artwork that we believe may violate copyright laws.
Vector PDF Format.
Corel Draw
JPEG High Resolution (600dpi)
Word documents files
GIF
PowerPoint.
Internet Low Resolution jpegs
In House Artwork Design: Our In-House Design Team are ready and waiting to impress you with world class design proofs in record time.
Our standard artwork set up fee ranges between R100 and R500 per logo or per page, depending on product, however, during Mega Deal Promotional Months these fees are waived completely! The artwork costs stated above Include 3 x FREE changes to the proofs we email you
We allow 2 changes to artworks after which we charge R100 per extra changes.
Depending on the complexity of your logo and Artwork and the time required to Re Draw it, it can cost extra charge. A quote will be emailed to you before any re drawing commences. Please note, the once off Re Draw cost does not include our Standard Design Fee we charge when designing proofs for the products you want to order, depending on the products required.
Artwork not received in the correct format will attract a redrawing fee of R150 per page or logo. This fee will accommodate 2 further changes to the layouts, where after any additional changes will be charged for at R100 per change.
If you prefer to create or supply your own artwork and designs. In this case, please note that all our products have Product Specific Design Templates. These Design Templates can be e mailed to you on request.
Final Print Ready Artwork from your side must be sent to us in: High resolution Vector Pdf (preferred), Corel Draw. (Don’t forget to convert all fonts to paths, Curve). Bleed is required as indicated on our design templates; it is standard practice to keep all text at least 100mm from the edges allowing a safety area. Please make sure you remove the bleed lines and or safe area lines before saving final print files.
All artwork must be CMYK (i.e. 4 process, colours). NO PANTONE COLOURS WILL BE ACCEPTED.
If these specifications are not met, your artwork will be returned to you for revision.
The customer is responsible for providing print-ready artwork in the correct format. The Company is not responsible for errors in the final print if the artwork provided is not correct.
make sure your artwork conforms to our requirements. Any additional changes to supplied artwork will be charged.
Delivery lead-times are in effect, the day after artwork approval and full payment has been received.
Amendments made to proofs will result in a delay to deliver date. Should you require changes, we will issue a new layout for final proofing before production commences.
We strongly recommend that you review and approve a digital proof of your artwork or physically signing the sample layout design, before we begin production to ensure that the final printed product meets your expectations.
Proofs will be provided for all orders. The customer is responsible for reviewing and approving the proof before the order is printed. The Company is not responsible for errors in the final print if the proof is not approved.
We value our customers and want to ensure that your final product meets or exceeds your expectations. If you have any questions or concerns about our artwork guidelines policy or need assistance with your artwork files, please contact our customer service team.